LAGOS – Airbus has opened a new Customer Support Centre in Johannesburg, South Africa.
The airline manufacturing company in a statement by its media consultant in Nigeria, said that this newly established centre would contribute to strengthening its local presence and supporting the growth of the African ecosystem.
The statement hinted that as a hub for customers in the region, the new office would provide tailored support and enhance operational efficiency.
The Customer Support Centre would drive the development of existing local capabilities ensuring access to maintenance and training resources while fostering a stronger, more collaborative ecosystem in the region, the airline said.
Advertisement
By supporting the growth of the local aviation industry, Airbus said it aimed to empower airlines and reinforce their autonomy, stressing that this would not only benefit airlines, but the entire industry and local workforce.
Laurent Negre, Vice President, Customer Services Africa and Middle East at Airbus, in his statement said that with the rapid expansion of the latest generation aircraft on the continent, Africa required additional dedicated support and skills to meet the increasing demand for intra-African and international connectivity.
“We are proud to open this new office to increase our proximity to customers while continuing to support the development of solutions for Africa, in Africa, and by Africa,” he added.
Airbus’ most recent Global Market Forecast, predicts that commercial demand for the African continent would reach 1,460 passenger and freight aircraft by 2043, comprising 1210 single-aisle aircraft and 250 widebody aircraft.
Also, Airbus’ Global Services Forecast estimates that Africa would need to introduce 15, 000 additional pilots, 20 000 mechanics to meet the surge in air travel demand.
