SeerBit, a leading Pan-African payment company, is addressing these needs with the launch of its new, feature-rich merchant dashboard, which went live on October 1, 2024.
Designed for simplicity and ease of use, the revamped dashboard offers enhanced features, robust analytics, and an improved user interface, transforming how businesses manage transactions and streamline operations for growth.
‘‘We are excited to announce the launch of our latest innovation—the Merchant Portal Version 3.0, which went live on October 1, 2024,’’ disclosed Babajide Shoyebo, Senior Product Manager at SeerBit.
‘‘The Merchant Portal Version 3.0 is the latest evolution of our platform, specifically engineered to provide merchants with state-of-the-art tools and features that enhance operational efficiency, user engagement and overall business performance.
This version represents our commitment to innovation and excellence, equipping merchants with everything they need to succeed in a competitive marketplace. Whether you’re a merchant in the e-commerce business, travel and hospitality, healthcare, digital services, financial services, or even in the education sector, this new portal is designed to meet the needs of users across diverse industries and help you achieve seamless business management.’’
Below is an overview of what to expect from the new SeerBit merchant dashboard, including some of the game-changing features and benefits for businesses.
Ease of use is central to the redesign of the new merchant dashboard. Navigating through the portal is quicker, smoother and more intuitive than ever before. The platform is designed to ensure that everything is accessible with just a few clicks. This intuitive design ensures that both tech-savvy users and those less familiar with digital tools can maximise the portal’s full potential.
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Users can view all transactions, manage customer accounts and stay on top of settlements – without a steep learning curve. The improved layout makes it easier to access key features like transaction reports, customer management, settlement reports, refund processing, and invoicing, enabling merchants to focus on what truly matters—running their businesses.
In addition to existing features, such as seamless onboarding, transaction reports, dispute reports, payment link and recurring payment, etc., this latest release introduces two highly anticipated features – Split Settlement and Invoicing. These tools are designed to simplify financial management, improve operational efficiency, and offer users greater flexibility in handling complex transactions.
The split settlement feature allows you to divide a single payment between multiple accounts without having to manually calculate or handle the split, reducing the risk of errors and improving transparency. This is a game-changer for businesses that work with multiple stakeholders or sub-merchants. For example, marketplaces or businesses with commission structures can easily allocate incoming payments to different parties.
Imagine running an online marketplace where sellers, service providers, and platform fees all need to be handled within a single transaction. Split settlement simplifies this process, allowing you to decide how payments should be distributed across the board. This provides you with more control over your finances, while also saving valuable time that would otherwise be spent on manual reconciliation. The automated process ensures transparency and accuracy, giving merchants full visibility into how funds are distributed, helping businesses avoid bottlenecks and delays in processing.
Managing invoices can be a time-consuming task for businesses, particularly those handling multiple clients and transactions. The invoicing feature simplifies this process by enabling merchants to effortlessly create, send and track invoices directly from the dashboard. With just a few clicks, you can generate professional invoices with detailed breakdowns, including customer information and payment details, ready to be shared with your clients—ensuring timely and hassle-free payments.
Each invoice is embedded with a payment link, allowing customers to make payments instantly. This eliminates the need for manual payment collection or time-consuming follow-up communication. You’ll also receive real-time notifications as payments are made, keeping you informed without the need to chase clients or manually monitor your accounts. Your complete transaction history is stored on the platform, enabling you to track each invoice and effectively manage your finances.
For service-based businesses such as freelancers and consultants, invoicing has never been easier. The automation reduces administrative tasks, freeing up more time to focus on growing your business. It also improves cash flow by enabling faster payment turnaround and minimising the risk of payment delays.
Further expounding the benefits of the new rollout, Shoyebo said: ‘‘At SeerBit, we believe that merchants need more than just a platform for transactions—they need a comprehensive business management tool.
‘‘Merchant Portal Version 3.0 does just that by offering enhanced flexibility, control and visibility into your day-to-day operations. The introduction of invoice and split settlement represents our commitment to helping businesses streamline payment processes, reduce operational costs and improve customer satisfaction. These new features are not just about making transactions easier—they’re about empowering merchants to grow,” he stated.
